Yes, they can! Although most diffusers are from the US, we make sure that every diffuser can also be used in Australia.
We accept all major credit cards (VISA, Mastercard, AMEX), IDEAL, Klarna, Afterpay, and PayPal payments. We do not accept personal checks, money orders, direct bank transfers, debit card payments, or cash on delivery. Since January 2022 we now offer AfterPay and Klarna for our US and Australian customers.
We offer free shipping above a certain amount inside the US and Australia. Returns are accepted within 30 days after you receive your order (please note used products and sale items are not eligible for return). Return costs are not covered. If you have a problem, we'll do anything we can to help you within 24 hours.
We offer a 1-year limited warranty. That long? Yes, because we know how important it is to offer products with good quality.
All US orders are shipped from our warehouses. We have warehouses in California, Dallas, and The Netherlands. We ship most of the time with USPS, FedEx and UPS. Orders should typically arrive within 8-12 business days.
All of our transactions are based in US Dollars or in Euros. If your credit card is based in another currency, your order total will be calculated in accordance with the daily exchange rate at the date your card issuer processes the transaction.
When purchasing online using your credit card, all of your information is entered into a SSL secure web page. Your information is then SSL-encrypted and sent directly to our credit card provider's network, where your card and transaction is authorized and approved. Your credit card information is not stored on our servers.
The delivery time is based on the shipping option that you have chosen. Once the order has shipped, we will process it within 24-48 hours and should typically arrive within 8-12 business days.
We built a new Track & Trace System for our Happyhaves customers. Just click below on the Track & Trace image to fill in your email address and order number and you can track your order!
Our #1 priority here at Happyhaves is your happiness. Which means we stand by our products 100%, no matter what. If you have a problem, we'll solve it. Whatever it takes. Just reach out to our Happyhaves Team. We're here for you.